Position: Parking Technician (click for full posting)
Employer: City of Brantford
Closing Date: May 5, 2022
Reporting to the Supervisor of Parking Operations and R.O.W. Enforcement, the Parking Operation Technician will oversee the operation of all parking-related software and hardware, prepare written correspondence for inter-office and public inquiries, prepare bank deposits, answer general inquiries from the public regarding parking issues and from time to time fill in the role of the Parking Bylaw Enforcement Coordinator. Other duties include but are not limited to reconciling monthly invoices, performing basic maintenance and repairs of the parking machines and related technology, generating various statistical reports, ordering office and parking hardware supplies, and responding to various stakeholders in person, on the phone, by email, and letter form regarding parking issues. This position provides coverage for the Parking Bylaw Enforcement Coordinator.
QUALIFICATIONS:
- Completion of a two (2) year Electrical Engineering Technician Diploma or equivalent
- Over one (1) year of experience in basic electronic repair, assembly, installation and/or maintenance of parking control devices
- Over one (1) year of Office Administration/Customer Service experience
- Proficiency in the parking management system(s)
- Proven experience in time management with the ability to accomplish multiple tasks of varying priorities and deadlines
- Competency in oral and written communication, customer service, and public relations
- Proficiency in Microsoft Office Suite including Microsoft Excel spreadsheets, Word processing with Microsoft Word and Microsoft Outlook e-mail client
- Applied knowledge of the Occupational Health and Safety Act, Municipal By-laws, and all other applicable legislation
- Data management, analytics, statistics, trends, and probabilities
- Technical writing, communication, and reporting